Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

E-commerce – Why use a virtual assistant?

Why would you use a virtual assistant for your e-commerce business?

According to the Office of National Statistics, the UK has one of the most advanced e-commerce markets in Europe – and that was reported before the covid pandemic!

With e-commerce businesses on the rise daily, we consider the most important factor to survival – customer service.

As Business Support Specialist we believe professionals, we believe in great customer service. Ensuring our customer’s needs are met each day, each month and each year is key to our continuing success.

We believe that customer service is rated as the single most important factor in a customer’s decision to buy. As we all read Google, website and social media reviews, the importance of amazing customer service reviews is very clear. Great ratings are important to all businesses but absolutely vital to e-commerce businesses.

As people return to your e-commerce business for a second or subsequent purchase, then the need for solid customer service increases. If you fail to deliver the expected customer service, your sales will fall. Therefore, you must be on top of your order processing and dispatching.

Where can we help?

Where we can help you meet promises is by the provision of seamless and professional business support services.

Our call answering service ensures that customer queries are supported, and delivery queries and issues responded to.

Our book-keeping and accounting services will ensure your daily bookkeeping and monthly accounts are kept up to date. Instantly, this gives you back time, so you can concentrate on fulfilling orders and keeping the cash flowing in!

It could be that your returns policy or terms of business documentation needs to be updated and easily found.

All these enquiries, when answered quickly and simply will keep your website traffic rolling in and purchases rolling out!

AccountAbility-Plus

Here at AccountAbility-Plus , we can provide you with a range of professional outsourced services for your business. We offer a range of services. These include accounting and bookkeeping, payroll and HR management, sales and marketing, administration, and telephone support, and more.

We work with a wide range of sectors within the UK and abroad. We are are proud of the positive feedback we have received from our clients. To find out how our outsourcing company can help you, contact us online or via phone. To discover the benefit of outsourcing, contact AccountAbility-Plus today.

Contact Us

Email: enquiries@accountability-plus.co.uk

Address: The Old Forge, Samples Farm, Ashfield Green, Wickhambrook, Suffolk CB8 8UZ

 

Call Us Today!

Feel free to give us a call to see how we can help you and your business.

Telephone: 01440 821991